Who Ya Gonna Call?

WARNING! The info on this page may be out of date. Please send corrections or updates to collinsview at gmail.com thanks. JM April 2018.

The Office of Neighborhood Involvement (ONI) is one of several resources in Portland that can handle certain neighborhood issues. also offers mediation services if a compromise cannot be met.
At the ONI site you can:
  • File a nuisance complaint about weeds, hazards, ...
  • File a noise complaint
  • Contact a crime prevention specialist
  • Get a block party permit
  • Report graffiti
  • Report abandoned vehicles
  • Street light outage
  • And more...

Know of a house that is unsafe, deteriorating, or un-kept? Again, ONI can help. An inspector with the Neighborhood Inspections Program can come by and see if a residence is keeping up with the minimum standards for property maintenance in the city.

Resources at ONI

Office of Neighborhood Involvement 503-823-4519
City Zoning Compliance Staff503-823-7305
Noise Control Hotline503.823.7350
Housing Inspections503-823-7306
Liquor Licensing Program503-823-3092
Mediation Services503-823-3152
Abandoned Vehicle503-823-7309
Gang Activity503-823-GANG

Other Resources

Crime Prevention Program Coordinator The Crime Prevention Program Focuses on educating neighbors to prevent crime, co-ordinates Neighborhood Watch Programs and serves as a resource and information center for resolving problems with run-down houses and party houses. S/he can be reached at 503-823-3131.
SWNI Land Use Coordinator Deals primarily with Land use issues, but his/her office is also a great place to start if you are not sure which agency to call to address your specific problem. 503-823-4592. [SWNI]
Noise Inspector Enforces the city's noise regulations, which for better or worse, do not apply to the unamplified human voice. But if a stereo or band is involved, the regulations are 55 decibels at the property line from 7am-10pm and 50 decibels from 10pm-7am. According to the inspector, 55 decibels is roughly the noise that is put out by a small air conditioner. Construction permits include exemptions for louder noise. If you have a noise problem, you call 503-823-3039.
Housing Inspector Enforces the city's property maintenance code. Problems that fall to the inspector include: property maintenance, nuisance (trash/debris/weeds), and disabled vehicles on private property. Even if you are not sure if a property is in violation, the inspector will be happy to come check it out and always keeps complainant information confidential. If a property has only one or two minor violations, s/he is unlikely to get involved. Larger violations trigger a progressive enforcement process that will eventually end with the problem being fixed, either by the property owner or by the city. To report a problem call 503-823-7347.

Title 29 is available at https://www.portlandoregon.gov/citycode/28193

SW Neighborhood Response Team officer If this position still exists, s/he deals with issues such as loud parties, chronic nuisance houses, and drug houses, and hopefully can give you lots of good advice. Anonymous complaints to the police get very little response. If you want to call a problem in to the police it is best to make a complaint, but if you don't want the police to come to your door, you can ask that they contact you by phone. The non-emergency police number is 503-823-3333.

Also, if you ever see police activity in the neighborhood and wonder what's going on you can call or email the NRTO and s/he'll be happy to find out. 503-823-0235. Email address unavailable 4/2018. Help me out here -- web guy.

Discussion of this page

Need to add: streetlight outage, vector control (rats, possums), barking dog, other problems? Neighborhood Watch is described on the safety page, or has its own page.

This page could be combined with the Services page to make one unified Directory of Who Ya Gonna Call? for problems facing homeowners and renters.


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